With such intense focus on a single communicable illness, it is easy to forget that we, as human beings, suffer from other illnesses. Some medical journals are concerned that rates of serious medical conditions may rise as many would-be patients did not seek preventative care during much of 2020. And the trend continues.(https://healthcostinstitute.org/hcci-research/the-impact-of-covid-19-on-the-use-of-preventive-health-care.)
“Work from Home” will not affect occupational disability situations. Obviously, people will still have to confront illness or injury even if they are working from home. The risk for injury may be reduced somewhat since there is less travel, driving, and going in and out of public places, but illness still shows up. Just think of how many people you may know who have passed away or become sick from something other than Covid-19 over these past months.
“Work from Home” may affect the manner in which insurers evaluate “Essential Duties” or “Main Duties” but not right now. Group disability plans and insurance contracts are often provided without comprehensive underwriting as in the case of individual disability insurance policies. When an individual applies for disability insurance coverage, the insuring company typically requires blood tests, electrocardiograms, and body-mass index (BMI) measurements. The company reviews medical records, tax returns, and then issues the contract for a premium. Group disability contracts, by contrast, typically insure occupational titles, not specific people.
The question arises now that people can work from home, will insurers claim that ill or injured workers are able to perform their jobs more easily with at-home accommodations. For the immediate future, insurers may be on the wrong end of this one. Since group insurance contracts often insist that a job must be evaluated on how it is performed – nationally as opposed to specifically – the impact of WFH may not be available as a defense to denying or terminating a disability claim. The “Essential Duties” or “Substantial Duties” clauses of those contracts have not yet been updated to look at those jobs as they are being performed at home versus a standard work environment. Furthermore, the guides for those jobs – like the Dictionary of Occupational Titles or ONET – have not yet been updated to account for this WFH period in our work history. For a while, the insured stands to benefit.
Bottom Line: Work from Home (WFH) should not aid insurers in the short-term. Group contracts may be re-thought if WFH is a trend that continues and as the work requirements for occupational titles is updated.